GeneralKlipperScreen/docs/Troubleshooting.md

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Troubleshooting

This page will have common problems and common solutions to those problems.

First Steps

The first step to troubleshooting any problem is getting the cause of the error. KlipperScreen log output will occur in two places. Check for the file /tmp/KlipperScreen.log and look at the contents by running cat /tmp/KlipperScreen.log or grabbing the file over WinSCP or another scp program.

If that file is non-existent, there is a problem in KlipperScreen starting up. To get the error output in this case, run journalctl -xe -u KlipperScreen.

Common Errors

Problems occuring before the log file appears

This section will detail problems that may happen before the log file has been created. Each section will start with a relevant line from the journalctl output.

Cannot open virtual Console

xf86OpenConsole: Cannot open virtual console 2 (Permission denied)
  • Check /etc/X11/Xwrapper.conf This should have the line allowed_users=anybody in it
  • Check /etc/group Run the command cat /etc/group | grep tty. If you username is not listed under that line, you need to add it with the following command (if you username is not 'pi' change 'pi' to your username): usermode -a -G tty pi